Your privacy matters. We are committed to protecting your personal information and being transparent about how we use it.
This Privacy Policy explains how Cafe Couture, a UK-based company, collects, uses, and protects your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Cafe Couture is a food-design brand based in the United Kingdom.
We create luxury edible decor products and provide digital experiences such as AR plating guidance.
For any privacy-related queries, contact us at: info@cafe-couture.com
2. What Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Billing and delivery address
- Payment details (processed securely by third-party payment providers)
- Order history and preferences
- Device, browser, and IP address
- Interaction with our website and AR experience
We only collect data that is necessary to provide our services.
3. How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and services
- Enable AR plating experiences
- Prevent fraud and secure transactions
- Meet legal and regulatory obligations
We do not sell your personal data.
4. Legal Basis for Processing
Under UK GDPR, we process your data because:
- It is required to fulfil your order (contract)
- You have given consent (marketing, optional communications)
- It is legally required
- It is necessary for legitimate business interests
5. Marketing Communications
We may send you:
- Promotions
- Product launches
- Special collections
You can opt out at any time using the unsubscribe link in our emails.
6. How We Protect Your Data
We use:
- Secure servers
- Encrypted connections
- Trusted third-party payment gateways
- Restricted access to personal information
Your data is handled responsibly and confidentially.
7. Sharing Your Information
We only share your information with:
- Payment service providers
- Courier and shipping companies
- Website hosting and analytics providers
Only when required to complete your order or improve service.
8. Cookies
We use cookies to:
- Improve website functionality
- Understand user behaviour
- Enhance user experience
You can manage cookies in your browser settings.
9. Data Retention
We keep your data only as long as necessary:
- For legal and accounting purposes
- For customer service history
- To comply with UK regulations
10. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Request correction
- Request deletion
- Restrict processing
- Object to processing
- Data portability
To exercise these rights, email: info@cafe-couture.com
11. Third-Party Links
Our website may contain links to third-party services.
We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this policy occasionally.
Any changes will be posted on this page.
13. Contact Us
For privacy concerns or data requests:
Email: info@cafe-couture.com
Address: 5 Brantwood Gardens, Ilford, London, England-IG4 5LG, United Kingdom.
At Cafe Couture, your trust is as important as the craftsmanship of our products.
We protect your data with the same care and attention to detail that defines our edible designs.
